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Your buyers are asking AI. Are you in the answer?

When buyers ask ChatGPT, Claude or Gemini which software to use, they get a short answer with a few names and sources. Outloud gets Australian B2B SaaS companies into those answers. We test the questions your buyers ask, fix what stops AI systems finding you, and report the results as plain numbers.

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Baseline snapshot

Example
Cited in AI answers
3 of 20 buyer questions
Unprompted brand mentions
2 of 20 questions
Top competitor cited
11 of 20 questions
Source coverage
5 of 12 key sources

Every engagement starts with a snapshot like this for your company, then tracks it month on month.

Where your buyers are asking

  • ChatGPT
  • Claude
  • Gemini
  • Perplexity
  • Google AI Overviews

Good companies can still be absent from the answer.

AI assistants do not read your positioning deck. They build a shortlist from pages and sources they can find and trust. If those sources do not carry your name, the buyer never sees you.

Buyer asks

What's the best rostering software for aged-care providers in Australia?

AI answers

For Australian aged-care providers, the options that come up most often are:

  1. Competitor A, strong on compliance [1] [3]
  2. Competitor B, popular with mid-sized providers [2]
  3. Competitor C, the budget option [1]

Sources: [1] a comparison site · [2] an industry publication · [3] vendor documentation

Missing

Your company. A genuine fit for the buyer, absent from every source the assistant drew on.

Illustrative example with company names removed. This is the shape of what your buyers see.

  1. 1A buyer asks a real question
  2. 2The assistant retrieves pages it can reach and trust
  3. 3Those sources decide the shortlist
  4. 4The answer cites a few names

Outloud works on steps 3 and 4: the sources, and the site those sources point to.

Three reasons AI answers skip good companies.

AI can't find you

Your key pages are hard to crawl, vague about what you do, or don't match the questions buyers actually ask.

AI can't verify you

Your claims have nothing behind them. Specific numbers, comparisons and customer evidence give an answer engine something to cite.

Nobody else vouches for you

Independent sources confirm who you are and what you do. Without them, assistants default to better-documented competitors.

$2,400

per month is where Core starts. Pricing published on this site, excluding GST.

Outloud pricing
4

signals reported separately: discovery, mention, recommendation and evidence. Never one blended score.

Measurement model
No lock-in

Month to month from day one, and either side can end it with 30 days’ notice.

Engagement terms

SEO is the foundation. AI visibility is the added layer.

Search and AI systems still need to discover, crawl, index and understand your pages. Outloud checks the SEO foundations connected to AI discoverability, then adds question-level testing, evidence work and citation measurement.

SEO foundation

Discovery and understanding

Crawlability, indexing, canonicals, internal links, useful pages, semantic structure and page experience.

Shared evidence

Clarity and credibility

Clear entities, decision-stage content, original expertise, customer proof, accurate facts and independent authority.

Outloud layer

Selection and citation

Buyer-question testing, grounding sources, brand mentions, verified citations, recommendations and competitor visibility.

Outloud is not a replacement for a complete SEO programme. It handles the SEO work directly tied to AI discoverability and works alongside an existing SEO partner on broader organic search.

A practical system, not a visibility score in a black box.

  1. Audit the market

    Test neutral discovery, comparison and branded questions across relevant answer engines.

  2. Fix the foundation

    Resolve SEO blockers, entity clarity, page structure and evidence gaps on your site.

  3. Build authority

    Prioritise credible third-party sources and useful content, not manufactured mentions.

  4. Measure again

    Track citations, mentions, recommendations and competitor presence as separate outcomes.

See what you’re getting into.

Weighing this against your SEO agency or doing nothing? Read the even-handed comparison.

Services

From the initial audit through content, technical and authority work.

View services

Methodology

A transparent measurement model that distinguishes a mention from a citation.

View methodology

Pricing

Core $2,400/mo and Premium $3,900/mo, excluding GST. Month-to-month, no lock-in.

View pricing

Who you work with

Founder-led, on purpose.

Outloud is run by one Australian consultant who works with a small number of B2B SaaS clients at a time. You deal directly with the person doing the analysis and the work. No account layer, no handoffs.

This is not a promise to control an answer engine. It is disciplined work on the signals those systems can find and check, measured honestly.

Why Outloud stays founder-led

AI visibility baseline

Prepared for your company
Citations · mentions · competitors · sources

What you receive first

The baseline report.

Where you are cited today, where competitors are cited instead, and which fixes matter most. Real buyer questions, real answers, plain numbers. Free to request.

Request yours

What is Outloud?

The plain version.

Outloud is an Australian, founder-led AI search visibility consultancy for established B2B SaaS companies. It improves the website, evidence and third-party authority those systems may use, then measures citations, mentions and recommendations separately.

Read the full description

Find out where you are visible, and where you are missing.

Request a free baseline

Or just email jason@outloud.au